Your team is a complex jigsaw puzzle, not a wall of identical square bricks.
complex jigsaw puzzle, not a wall of identical square bricks
Your team is a complex jigsaw puzzle, not a wall of identical square bricks.
When a team member struggles, the traditional corporate instinct is to sand down their edges. We force them onto a Performance Development Plan to "fix" the very things they are naturally bad at.
But in a puzzle, those jagged edges are not defects—they are exactly how the pieces connect.
If you have an incredibly analytical engineer who struggles with customer empathy but has a superpower for complex server routing, stop forcing them to be a people-person. You will just drain their battery. Instead, pair them with a highly expressive team member who loves customer communication.
Let them lean into their strengths, and use the team to cover the blind spots.
If you are ready to build an environment of radical transparency and psychological safety, Changing the Game is your blueprint.
Releasing July 1st.
💡 Pre-order now: https://www.amazon.co.uk/dp/B0H66WFJXC
💡 Discover more: thesquishybit.co.uk
Chris Malyon
Chris writes about engineering capacity, leadership, and what it actually takes to build high-trust IT teams. He's the author of Changing the Game and speaks regularly on MSP and enterprise IT transformation.
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